PSKSILK POLICIES

Privacy Policy

We are committed to protecting your personal information. If you have any questions, contact us at admin@hexbeesoft.com.

1. Information We Collect

We collect personal data such as name, address, contact details, and payment information. We also track browsing behavior and IP addresses.

2. Use of Your Information

We use your data to process orders, deliver services, respond to inquiries, and send promotional emails.

Return Policy

3. Eligibility for Returns

Returns are accepted within **7 days** of delivery if:

• The item is unused, unwashed, and in original condition.
• Tags and packaging are intact.
• The product is defective, damaged, or incorrect.

4. Non-Returnable Items

• Customized or personalized sarees.
• Sale or clearance items.
• Items without original packaging.

5. Return Process

To initiate a return, email us at admin@hexbeesoft.comwith order details.

Shipping Policy

6. Shipping Timelines

Estimated delivery times:

• Standard Delivery: **5-7 business days**
• Express Delivery: **2-3 business days**
• International Shipping: **7-14 business days**

7. Shipping Charges

Shipping charges are calculated at checkout. Free shipping is available for orders above ₹5000.

Cancellations & Refunds

8. Order Cancellations

Orders can be canceled within **24 hours** of placement. Once shipped, cancellations are not allowed.

9. Refund Process

Refunds are processed within **7-10 business days** after we receive and inspect the returned product.